![]() If it’s private, people can join it only if you manually add them or with the help of an invite link. If it’s public, any user can find it in search, join, and view the history. You can create either a public or a private group. After joining it, members can send messages, photos, videos, and audio files. GroupĪ group is a chat where you can add many people. There are 3 options available for you: a group, channel, chatbot. Now when you’ve established your goals, it’s time to get started. Let them be the first to learn about upcoming sales, create a poll to let them choose the desired items to get a discount for, etc. building trusting relationships with your audience įor example, if you aim to build trusting relationships with existing customers, and, at the same time, increase sales, you can create a private channel for your most loyal clients. ![]() With Telegram, you can pursue the following goals: Your goal will predetermine the tools you will use, content formats, and KPIs to measure. Now, that you’re aware of the benefits of using Telegram, let’s get to know how to include all these tools in your strategy.ĭeveloping any strategy starts with establishing a goal. The last option is especially great for educational services. Create a poll with multiple answers to get to know the opinion of your customers about your product or service create a quiz where you’ll explain why a user chose the wrong variant. You can easily do this with the Telegram polls. This way, you’ll increase traffic to specific site pages. Share links to your landing pages, invite your customers to check out your new collection, or share a link to your client reviews.
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